At Silhouettemirror, we facilitate a secure and transparent checkout environment. This policy outlines our commitment to transaction integrity and data protection in accordance with German, European, and United States regulatory frameworks.
- Payment Processing & Security
To ensure a reliable and secure transaction experience, all payments on our platform are processed via Stripe, a globally recognised leader in payment infrastructure.
Encryption & Compliance: All transactions are handled through SSL-encrypted channels. Stripe manages the technical processing of your payment data in strict compliance with PCI-DSS (Payment Card Industry Data Security Standard).
Fraud Monitoring: Our systems, in partnership with Stripe, conduct continuous risk assessments and monitor for anomalous transaction patterns to protect both the consumer and the merchant from fraudulent activity.
Direct Checkout: Customers are not required to maintain or register a Stripe account to complete a purchase. The checkout is conducted seamlessly within our interface.
- Billing Transparency
To avoid confusion upon reviewing your financial records, please note:
Billing Descriptor: Transactions on your bank or credit card statements will appear under our corporate name: AGS Alu-Glas-Spiegel-Bau Handels GmbH.
- Accepted Payment Methods
We support a range of established international payment options to accommodate our global clientele:
Credit & Debit Cards: Visa, Mastercard, and American Express.
Digital Wallets: Apple Pay and Google Pay.
Regional Solutions: Specific local payment methods may be available depending on your geographical location at checkout.
- Data Protection & GDPR Compliance
In alignment with the General Data Protection Regulation (GDPR), we implement rigorous measures to manage customer information:
Cookie Consent: Our website utilises a strict cookie consent mechanism. Non-essential cookies are only activated once explicit consent is provided via our cookie banner.
Information Integrity: Comprehensive details regarding the processing of your personal data are available on our Privacy Policy page. We process data solely for the purpose of contractual fulfillment and operational functionality.
- Transaction Support & Enquiries
Upon successful payment authorisation, order preparation will proceed as outlined in our Shipping Policy.
Enquiries: Should you have any questions regarding a transaction, please contact our administrative team at mirror@silhouettemirror.com.
Response Commitment: We aim to address all payment-related formal enquiries within 24 hours.